Action Management

Centrally managing and effectively implementing corrective and preventive actions




Risk and Chance




Risk and Chance

Action Management Centrally managing and effectively implementing corrective and preventive actions

The main task of a management representative is to process or monitor the processing of all corrective, preventive and improvement actions in a timely manner.

Actions are linked to all components of the management system and are the integration point of all functions and evaluations. 


  • Workflows for the assignment of actions 
  • Intuitive assignment to employees 
  • Process-controlled handling of actions 
  • Integrated root cause analysis 
  • Verification documents stored securely linked in the document management system 
  • References to all modules in DaIM 
  • Action reports can be evaluated individually 
  • Free configuration of views and evaluations 
  • Resubmission and reminder function 
  • Mobile processing of actions 
  • Location and standard reference in all actions 
  • Mapping of immediate, corrective and preventive actions as well as improvements and suggestions 
  • Key figures for progress control 
  • Notifications and resubmissions in case of imminent delay 


      All initiated actions from the respective functions in DaIM are brought together centrally with reference to the source. Root cause analysis and implementation of corrective and preventive actions are process-driven. This ensures continuous improvement of the entire management system.


      To support those responsible and ensure proper operation, all incidents are recorded and handled in a structured process. 


      All detected non-conformities or improvements are directly linked to associated corrective and preventive actions via audit trails. 

      Risk and Opportunity

      The risks and opportunities to be addressed are recorded and evaluated. Changes and opportunities for improvement are directly communicated and tracked.  Feedback to the context of the organization, the targets of the business, and all events ensures a dynamic risk process. KPIs guarantee the forward-looking monitoring of relevant risks. 

      The core components of DaIM


      A central app for communication and collaboration in Microsoft Teams. With the data-based implementation of all standard requirements, processing is possible anytime and anywhere.

      Documents & Processes

      Securely edit documented information and processes efficiently, approve and authorize effectively, and keep them linked to the DaIM App's protected data.


      Efficient handling of existing data by connecting data sources based on hundreds of proven data connectors. Deep insights by integrating all relevant data from the enterprise across all standards.


      Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

      Digital Auditor & AI

      AI is not only about certification readiness of your management systems, but also about changing the way your employees work. With the Digital Auditor and the Improvement Engine you transfer your management system approach into the digital age.

      Audit Mining

      Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

      Innovative Technologies

      The functional fusion of leading collaboration tools makes DaIM unique and the most advanced management system in the world today.


      Asset management

      Complex asset management over the entire life cycle

      Audit management

      Planning, execution and reporting from a single source

      Compliance management

      Binding obligations and material evidence at a glance

      Document management

      Collaborative work and database-supported management of electronic documents

      Incident management

      Intuitive recording and seamless tracking of events

      Hazardous materials management

      Safe handling of hazardous materials through systematic processes

      Maintenance management

      Preventing malfunctions through efficient maintenance

      Key figure management

      Flexible key figure system for monitoring business processes

      Context management

      Identifying and anticipating the expectations of interested parties

      Measures management

      Centralized control of corrective and preventive measures from all sources

      Means of measurement management

      Mapping of means of measurement hierarchies and maintenance of means of measurement capability

      Process management

      Identification, visualization, documentation, control and optimization of business processes

      Resource Management

      Organization of competencies, authorities and tasks for management teams

      Risk management

      Monitoring opportunities and risks in an intelligent way

      Training management

      Demand-driven training organization and record keeping


      Clearly define scopes and exclusions through transparent scoping