Process Management

Increasing Operational Agility



Input Output

Documented information



Input Output

Documented information

Process Management Increasing Operational Agility

Business processes in the company must be planned, executed, controlled and optimized in a targeted manner.

In addition to filing all necessary process documents, all management system processes are prepared and documented in such a way that automated optimization becomes possible. With DaIM Process Management you lay the foundation for the digital conformity check of your processes with audit mining tools. The criteria and procedures that are necessary to evaluate the performance of the processes are defined.


  • Clear process map with direct access to DaIM data objects in the app
  • Visualize operational processes, business rules and data flows with standard shapes in no time at all 
  • Assign responsibilities, jobs and business units  
  • Link process data from the app and directly display process metrics in the process diagram 
  • Use of common and individual process notations (e.g. BPMN, EPK) 
  • Automation of processes using integrated Rapid Process Automation (RPA) 
  • Process audits along defined event chains 
  • Process simulation by means of process mining and evaluation of process conformity by means of audit mining 
  • Seamless linking with all DaIM functions and documents 
  • Flexible direct access in teams to individual business processes  
  • Browser-based action plans and guidelines 
  • Implementing process instructions that are suitable for specific stakeholder groups 


All processes of the management system are linked visually and data-based. Resources, key figures and interactions are mapped in an integrated manner in a process map. Risks and opportunities are mapped in a process-oriented manner.


DaIM allows the definition and use of any specific KPI systems through the data model. Any influencing factors are included in the calculation. Integration with Power BI allows both simple and complex calculations of process KPIs.

Input Output

Relevant influencing factors can be defined site-, process- or plant-specific and assigned to a data source. Allocation by balancing group allows mapping of allocation elements for transparent and sustainable CO2 management.

Documented information

The document management system integrated in DaIM meets all requirements for managing documented information. Editing and filing of all documents is done directly via the app or Microsoft Teams. 

The core components of DaIM


A central app for communication and collaboration in Microsoft Teams. With the data-based implementation of all standard requirements, processing is possible anytime and anywhere.

Documents & Processes

Securely edit documented information and processes efficiently, approve and authorize effectively, and keep them linked to the DaIM App's protected data.


Efficient handling of existing data by connecting data sources based on hundreds of proven data connectors. Deep insights by integrating all relevant data from the enterprise across all standards.


Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

Digital Auditor & AI

AI is not only about certification readiness of your management systems, but also about changing the way your employees work. With the Digital Auditor and the Improvement Engine you transfer your management system approach into the digital age.

Audit Mining

Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

Innovative Technologies

The functional fusion of leading collaboration tools makes DaIM unique and the most advanced management system in the world today.


Asset management

Complex asset management over the entire life cycle

Audit management

Planning, execution and reporting from a single source

Compliance management

Binding obligations and material evidence at a glance

Document management

Collaborative work and database-supported management of electronic documents

Incident management

Intuitive recording and seamless tracking of events

Hazardous materials management

Safe handling of hazardous materials through systematic processes

Maintenance management

Preventing malfunctions through efficient maintenance

Key figure management

Flexible key figure system for monitoring business processes

Context management

Identifying and anticipating the expectations of interested parties

Measures management

Centralized control of corrective and preventive measures from all sources

Means of measurement management

Mapping of means of measurement hierarchies and maintenance of means of measurement capability

Process management

Identification, visualization, documentation, control and optimization of business processes

Resource Management

Organization of competencies, authorities and tasks for management teams

Risk management

Monitoring opportunities and risks in an intelligent way

Training management

Demand-driven training organization and record keeping


Clearly define scopes and exclusions through transparent scoping