DaIM Quality

Increase process capability and enhance customer satisfaction

Meeting customer needs

DaIM covers the entire supply chain and integrates customers in their communication via dedicated communication channels

Process reliability

define quality parameters and record them at the point of origin

Efficiency in processing

data and documents are linked in a process-guided manner and integrated in reports

Customer audits

Be ready at any time even for unannounced audits

Meeting customer needs

DaIM covers the entire supply chain and integrates customers in their communication via dedicated communication channels

Process reliability

define quality parameters and record them at the point of origin

Efficiency in processing

data and documents are linked in a process-guided manner and integrated in reports

Customer audits

Be ready at any time even for unannounced audits

DaIM Quality  Increase process capability and enhance customer satisfaction

Quality management helps to improve products and services, retain customers and act economically.

DaIM – Quality is the mirror of their activities and shows the effectiveness of quality-relevant measures in real time. Transform your system into an agile quality management system to position yourself successfully in the age of digital change.

Integrated Management Systems

DaIM Quality contains specific extensions for your quality management system according to ISO 9001 or other implemented quality standards (GxP, IFS, IATF). All known functions of the high level structure in DaIM are also integrated. 

Specific functions in quality management systems

Complaints

Customer feedback is recorded centrally in DaIM. Employees are supported in terms of processes when processing necessary root cause analyses and corrective measures. All transaction-related verification documents are directly linked to the complaint and can be reproduced at any time. Individual reports are available. 

Quality assurance

Thanks to mobile recording, all relevant quality parameters can be recorded at the point of origin, checked using statistical methods (Cp, CpK, SPC) and compared with defined target values. Process releases, initial samples or ongoing controls are supported. The assignment of active measuring equipment ensures that only approved measuring equipment (MSA) is used in quality assurance. In DaIM, third-party systems (e.g. laboratory information systems, PDC) are connected in order to simplify the recording effort and recurring preparation of key figures.

Customer satisfaction

Customer satisfaction is measured using freely selectable criteria and centrally recorded, analyzed and tracked through online customer surveys. Capture feedback from customers through customized, user-friendly surveys and incorporate the results into their review. Additionally, existing customer portals can be included. 

Supplier Assessment

DaIM supports the management of standards-relevant suppliers and allows user-friendly assessment by the process owner or management team. All results are aggregated in DaIM and can thus be directly incorporated into their review.

The core components of DaIM

App

A central app for communication and collaboration in Microsoft Teams. With the data-based implementation of all standard requirements, processing is possible anytime and anywhere.

Documents & Processes

Securely edit documented information and processes efficiently, approve and authorize effectively, and keep them linked to the DaIM App's protected data.

Connector

Efficient handling of existing data by connecting data sources based on hundreds of proven data connectors. Deep insights by integrating all relevant data from the enterprise across all standards.

Review

Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

Digital Auditor & AI

AI is not only about certification readiness of your management systems, but also about changing the way your employees work. With the Digital Auditor and the Improvement Engine you transfer your management system approach into the digital age.

Audit Mining

Real-time management review at the click of a mouse. Minimize the effort for recurring evaluations. Compare the results of your management reviews.

Innovative Technologies

The functional fusion of leading collaboration tools makes DaIM unique and the most advanced management system in the world today.

Functions

Asset management

Complex asset management over the entire life cycle

Audit management

Planning, execution and reporting from a single source

Compliance management

Binding obligations and material evidence at a glance

Document management

Collaborative work and database-supported management of electronic documents

Incident management

Intuitive recording and seamless tracking of events

Hazardous materials management

Safe handling of hazardous materials through systematic processes

Maintenance management

Preventing malfunctions through efficient maintenance

Key figure management

Flexible key figure system for monitoring business processes

Context management

Identifying and anticipating the expectations of interested parties

Measures management

Centralized control of corrective and preventive measures from all sources

Means of measurement management

Mapping of means of measurement hierarchies and maintenance of means of measurement capability

Process management

Identification, visualization, documentation, control and optimization of business processes

Resource Management

Organization of competencies, authorities and tasks for management teams

Risk management

Monitoring opportunities and risks in an intelligent way

Training management

Demand-driven training organization and record keeping

Scopemanagement

Clearly define scopes and exclusions through transparent scoping